All Crime articles
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Comment & OpinionRisky Business and Smashing Security: podcasts delve into M&S and Co-op attacks
The Risky Business and Smashing Security podcasts covered the ‘big dramas’ affecting UK retailers
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NewsCo-op ‘could face compensation claims’ after hackers stole member data
The convenience retailer revealed on Friday (2 May) that hackers had accessed personal data relating to a ‘significant number’ of Co-op members
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NewsNearly one in 10 Co-op stores pause contactless payments amid cyberattack
It is understood around 200 of its 2,300 stores stores suffered “payment issues” this morning
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NewsHackers have accessed Co-op member data, retailer admits
The Co-op said that as it continued to experience ‘sustained malicious attempts by hackers’, it had learned they had been able to access data from one of its systems associated with current and past members
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Comment & OpinionThis is not just a cyberattack… this is an M&S cyberattack
Whereas other businesses under attack have been able to operate and negotiate out of plain sight, M&S is trying to manage “proactively”
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NewsM&S is taking reputational damage from cyberattack: research
M&S has ‘suffered a measurable blow to its reputation and trust in its brand’
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NewsM&S working ‘day and night’ to battle cyberattack, says chief
Stuart Machin’s latest apology to customers comes after Harrods also emerged as the target of a cyberattack yesterday
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Analysis & FeaturesMarks & Spencer cyberattack: the reasons, damage and lessons
As Scattered Spider – a hacking gang of ‘mostly teenagers’ – is linked to the M&S cyberattack, what’s at stake, and what options does it have?
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Comment & OpinionWhy the NFCU is gaining new powers to tackle food fraud
Enhanced powers will relieve the burden from external partners such as the police, says Andrew Quinn, head of the National Food Crime Unit
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NewsFood Standards Agency’s National Food Crime Unit gains investigatory powers
The NFCU’s new powers, under the Police and Criminal Evidence Act, will enable the unit’s investigators to apply for and execute search warrants for the first time
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NewsCo-op shuts down IT systems following hacking attempt
The convenience retailer has ‘recently experienced attempts to gain unauthorised access to some of our systems’
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NewsM&S resorts to pen and paper to honour Sparks loyalty rewards in crippling cyberattack
M&S customers have been unable to claim rewards when scanning the Sparks app at checkouts
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Comment & OpinionHow AI is solving the self-checkout shoplifting epidemic
As supermarkets use AI to battle the self-checkout shoplifting epidemic the human touch will be vital
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NewsMedia Bites 25 April: Unilever, Ben & Jerry’s, The Original Factory Shop, Post Office, retail crime
There was a lot of coverage this morning and overnight surrounding Unilever’s first quarter trading update with sales down 0.9% to £12.7bn although underlying sales were up 3%
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NewsShop thefts recorded by police soar 20% in a year
According to the Office for National Statistics’ latest crime report, shop theft offences in England and Wales rose to 516,971 for the year ending December 2024, compared with 430,104 in the previous 12 months
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NewsAsda sent thousands of complaints over ‘Orwellian’ facial recognition trial
Big Brother Watch dubbed the supermarket’s use of facial recognition tech ‘deeply disproportionate and chilling’
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NewsBooths has less shrinkage and ‘faster’ service since ditching self-checkouts
MD Nigel Murray told The Grocer a reduction in theft had been a ‘happy consequence’ of the decision to remove self-checkouts from all but two of its stores
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NewsFresh & Proper slashes theft by offering police free hot drinks
The retailer has also launched ‘Coffee with a Cop’, which invites customers to talk to officers in the store’s staffroom to report crime, express concerns, or learn about their work in the local area
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NewsEssex Police aims to speed up shop theft conviction process with new initiatives
The force aims to improve conviction rates while freeing up officers’ time and allowing them to get back out on the streets of its neighbourhoods ‘where they belong’
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NewsDeterTech makes forensic SmartSpray available for rental to help retailers fight crime
When the system is triggered, it releases a spray of forensic liquid on to offenders that contains a unique code to each store