Marks & Spencer news and analysis
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NewsMedia Bites 16 May: Walmart prices, UK economy, Holland & Barrett’s GLP-1 boom
Wallmart, a ‘bellwether of US consumer health’, is preparing to raise its prices in the wake of Donald Trump’s tariffs
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Comment & Opinion‘Ambulance-chasing’ lawyers no better than the M&S hackers
Data farm firms will be just as ruthless as the M&S cyber hackers when it comes to exploitation
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NewsMedia Bites 14 May: US now eyes pork and poultry deals, M&S hacking, Moët Hennessy’s ‘crisis’
Pork, poultry, rice and seafood are ‘at the front of the line’ in talks to expand last week’s UK/US trade deal, says the US agriculture secretary
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NewsM&S could face class action compensation claims over customer data breach, lawyers warn
M&S’s admission is likely to be leapt on by claim-farming firms using social media to build a class action lawsuit, say lawyers
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NewsM&S cyberattack costing retailer £43m a week in lost sales
The cyberattack’s impact on sales will cut M&S’ full-year 2026 earnings before interest and taxes by around 7%, the Bank of America Global Research report notes
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NewsM&S warns customers personal data has been taken by cyberattackers
Dates of birth, ‘household information’, telephone numbers and ‘masked’ payment card details have been stolen, M&S admits
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NewsMost supermarket ready meals contain excessive salt, research finds
Out of 1,511 ready meals sold across 11 retailers, 56% were high in salt
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Comment & OpinionRisky Business and Smashing Security: podcasts delve into M&S and Co-op attacks
The Risky Business and Smashing Security podcasts covered the ‘big dramas’ affecting UK retailers
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News‘There’s nothing to buy’: Co-op cyberattack devastates availability
Co-op has written to its suppliers warning them ‘we are currently unable to place orders until further notice’
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NewsLindt and M&S ‘over-priced and over-hyped’ Dubai chocolate among worst-rated bars on Ocado
One reviewer said they ‘got sucked into the hype and spent £10 on what is essentially a Kit Kat with a very small amount of pistachio in’
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NewsM&S online stock checker ‘not accurate’ thanks to cyberattack
It means the only option for customers is to travel to a store and face potential disappointment amid availability issues
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NewsCyberattacks ‘wake-up call to retail’ says government security body chief
The National Cyber Security Centre is working with M&S and Co-op in the wake of attacks, while the ICO recommends customers use strong passwords
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Comment & OpinionThis is not just a cyberattack… this is an M&S cyberattack
Whereas other businesses under attack have been able to operate and negotiate out of plain sight, M&S is trying to manage “proactively”
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NewsM&S is taking reputational damage from cyberattack: research
M&S has ‘suffered a measurable blow to its reputation and trust in its brand’
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NewsHarrods reassures customers after becoming latest retailer hit by cyberattack
Harrods confirmed it had ‘experienced attempts to gain unauthorised access to some of our systems’ on Thursday evening
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NewsM&S working ‘day and night’ to battle cyberattack, says chief
Stuart Machin’s latest apology to customers comes after Harrods also emerged as the target of a cyberattack yesterday
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Analysis & FeaturesMarks & Spencer cyberattack: the reasons, damage and lessons
As Scattered Spider – a hacking gang of ‘mostly teenagers’ – is linked to the M&S cyberattack, what’s at stake, and what options does it have?
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NewsM&S cyberattack has impacted availability on shelves, retailer admits
Taking systems offline has led to ‘pockets of limited availability in some stores’, M&S acknowledged this morning
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NewsM&S cyberattack linked to group of hackers as young as 16
The group, known as Scattered Spider, is a loosely organised network of hackers with a history of using sophisticated techniques to obtain usernames and other login credentials
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NewsMedia Bites 29 April: sugar tax extension, M&S cyber woes, food inflation
Chancellor Rachel Reeves announced in her autumn budget last year that the government was considering widening the levy